If you offer pre-paid returns these
If the conversion rate is low for a product, those who do keyword pay-per-click must handle the investment in advertising for the product in a timely manner. Part 2: Return Request First, the entrance to the Return Request is at this location in the background. See the picture below: After clicking to enter the Return Request interface, you can see that there will be Authorize Required, Completed, Authorized, Closed by seller, Closed by Buyer, with A-to-Z Guarantee Claims on the left side of the page. We can click to filter. If you want to return a return request (Return Request), as shown below, a new return is waiting for us to process: Use the two pieces of information, Return Reason and Buyer Comment in the picture above (very important, directly determines why the buyer should open this Return Request) to decide how to respond.There are four options on the right Honduras Email Listside of the picture above: Authorize Request, Close Request , Issue Refund, Contact Buyer. First let’s start with the last item, Contact Buyer Message the buyer to discuss the issue and work toward a resolution. can be sent to the buyer through this channel. In any trading platform, when encountering issues such as returns and disputes, our first response must be: Contact Buyer to contact the customer. When a customer opens a dispute and submits a return application, there must be some dissatisfaction.
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We can understand the general content of these dissatisfaction through the Return Reason and Buyer Comment mentioned above. However, we must go deep into the problem and negotiate with the customer to solve the problem. The ultimate goal, so communication is our first step in solving problems. If the communication is successful or the communication fails, we can take the next step. Issue Refund Issue a refund for the item, either after you receive the item back, or immediately if you allow the buyer to keep the item. This action will release the refund to the buyer.
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